RPB is here to help
We're happy to help our plan participants, congregations, and professional associations understand and manage their RPB accounts and benefits. Our dedicated New York-based team is ready to answer your questions. You can make most account changes online through Fidelity NetBenefits or by calling Fidelity. But if you need additional support, please contact us.
Nicole Daniel, Participant Account Associate
Chase Bouchie, Employer Account Associate
Robert Perry, Director of Participant and Employer Services
Fidelity Retirement Service Center
Monday through Friday (except New York holidays) from 8:30 a.m. to midnight, Eastern time
Contact By Topic
To request a full distribution or a one-time partial distribution, including outbound rollovers, log in to your NetBenefits account to start the process.
The default tax rate for direct withdrawals (non-rollovers) is 0% for clergy and 20% for non-clergy. For a different withholding, you must call Fidelity at 800.343.0860 to complete the distribution request. Tax changes cannot be done online via NetBenefits.
(Systematic Withdrawal Payment)
To establish or change a recurring distribution, such as a flexible monthly payment, call Fidelity at 800.343.0860.
For COVID-19-related distribution requests under the CARES Act, call Fidelity at 800.343.0860
Other general questions about distributions
New Loan Requests
Log in to your NetBenefits account or Call Fidelity at 800.343.0860
Change Bank Account Information for an existing Loan
Log in to your NetBenefits account
For COVID-19-related loan requests under the CARES Act, call Fidelity at 800.343.0860
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Fill out the form below and we’ll reach out to help within two business days.
RPB is here for you.
We’ve been a trusted partner to the Reform Movement for 75 years.